Briggs & Riley Torq™ Spinners are made of 100% virgin polycarbonate. Due to the nature of all polycarbonate cases, the bags will naturally receive surface scratches and scuffs during use. These marks are cosmetic and do not impede the functional aspects of the bag. Use these tips to keep your Torq™ bag in good condition.
Storage and Use:
• When your Torq™ Spinner is not in use, we suggest you store it in the soft fabric bag provided.
• Be sure to pack your bag properly. Most repairs on polycarbonate cases are due to bags being over-packed or way under-packed.
• Don’t sit on your Torq™ Spinner while waiting in line. Hardside cases are not designed to be a seat.
General Cleaning and Care:
The polycarbonate exterior can be cleaned with a solution of mild soap and warm water, applied with a soft cloth or wash cloth.
For Mild Surface Marks:
Some mild surface marks can be buffed out by using a car wax or car polish.
For Scuff Marks:
We recommend using any spot remover or rubbing alcohol. Avoid other chemical cleaners, as they will damage the clear-coat finish and leave a sticky residue. Apply the remover or rubbing alcohol to a soft cloth and gently rub the scuff mark. Remember to treat the scuffed area only, not the entire bag.
How to set your three-wheel TSA Cable Lock
Set dials to factory preset combination: 0-0-0. Step 2.
Open the lock by pressing down on the rubber button on the side of the lock. The cable tip will be released. Step 3.
With a pen, push the bottom button (1) in the direction of the arrow. Hold it until completing the next step. Step 4.
Turn the dials (2) to your desired personal combination. Step 5.
Release the bottom button (1) and insert the cable tip into the hole. This cable lock may be opened by Transportation Security Administration(TSA) agents utilizing a secured access device, independent from your personal combination.
How should I clean and care for my bags (ballistic, leather)Ballistic nylon and nylon bags which are dirty and/or dusty can easily be cleaned off with a soft, damp cloth.For stains we recommend using Luggage Cleaner. Adhesive lint brush rollers work great to remove lint, fuzz balls and dust as well.For leather bags we recommend using leather conditioner to clean, protect and polish the bag.
Ballistic nylon and nylon bags which are dirty and/or dusty can easily be cleaned off with a soft, damp cloth.
Tip #1: Pack your clothing tightly without over-stuffing your suitcase. Tight packing means no loss of space and fewer wrinkles. There are three basic ways to pack efficiently:
Our 'Simple as that' warranty will cover the repair of all functional aspects of your Briggs & Riley bag for life. We will continue to repair your bag even if you decide to purchase a new Briggs & Riley product with the latest performance innovations.
Naturally, our warranty does not cover cosmetic wear or cleaning, nor does it cover the replacement of lost or stolen bags and/or its content. If your bag or its contents are damaged by an airline and you wish to hold them responsible, we suggest that you file a claim with the carrier before leaving the airport.
If you choose not to do this and instead wish for us to repair your bag, we will be happy to do so at no charge. Due to the nature of certain types of repairs and normal wear and tear, it is not always possible to return your bag to its original condition.