Our "Simple as that" warranty will cover the repair of all functional aspects of your Briggs & Riley bag for life. Naturally, our warranty does not cover cosmetic wear or cleaning, nor does it cover the replacement of lost or stolen bags and/or its content.
Briggs & Riley offers two options to initiate a repair:
- Bring your bag to one of the authorized repair centers below (no repair number is needed.) We recommend calling your local repair center before bringing your bag. Also, please note, if your local repair center cannot perform all needed repairs you are responsible for shipping charges to the final repair destination as stated in our warranty. (Link to our warranty statement)
- If no repair center is found near you, please contact our Consumer Service Center for further instructions on how to initiate your repair:
US Telephone Number: 631-434-7722 or email us
| Repair Center Name and Address |
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