When I received this bag for my trip to Europe I was very excited to be retiring my 15 year old Costco large roller bag. I finished packing it up three hours before I needed to be at the airport. As I lifted the loaded bag for the first time the handle broke loose. It reminded me of the one time I sent my Briggs and Riley rolling computer bag in for repairs. The bag was returned and look like new. I was very happy with it until I picked it up shortly there after and that handle broke loose... I spent the next few hours before my trip sending all the new B&R bags back to the company for a refund. The customer service representative was very helpful and it was good experience.

By Brian Kamburoff, on 4/8/2019

Wonderful! My family has always used B&G, but I have always bought Tumi. I have recently become terribly dissatisfied with the quality of the new Tumi bags, and they no longer make a two-wheel suitcase. This suitcase is very well made, and you can feel it. Will always buy B&G from now on.

By Alexander Whiteman, on 9/17/2018

Great Bag. So well constructed with good organizational features. Smart looking. Did extremely well on a trip abroad this past week.

By Blanche Toms, on 7/26/2018

As always, B&R is top quality and if you travel consistently it is well worth the price. I haven't used it yet as on medical leave for 6 weeks but looking forward to many years of use. Lifetime warranty is key! I have had a B&R roller bag for close to 30 years and sent it in for refurbishing about 5 years ago. Timeless style, still a great roller bag and I'm expecting this new check in bag to be the same. I don't think I'll need another bag in my lifetime.

By Jake Thomas, on 12/10/2017

I am a frequent traveller and take flights almost 3 times a week, walk miles on airports, train stations and roads. I bought this bag without any research in London Heathrow airport about 7 years ago. I thought it was expensive but frankly after 7 plus years of daily use I feel it is worth every cent. Not sure if I would need to buy another bag until my retirement in 10 years.

By Javadgee, on 1/18/2017

Useful website - easy to navigate and easy to find what I needed. Easy to order. My suitcases came quickly and were very well protected. Initial quality is great! I have not yet used the luggage, but with lots of pockets, lots of zippers and lots of room, I think I'm in love!

By avb, on 1/18/2017

I am in international business traveler. I have been using B&R suitcases for the last 30 years. I need to replace my large expandable upright baseline . Unfortunately I found out that that they don't have the pullout garment hanger and instead they have a fixed garment section. The pullout garment hanger was the best for my business suits. I decided to continue using my old one until I find another brand to replace it.

By Jane, on 1/18/2017

The perfect bag for my week long trips. Well thought out compartments. Warranty is the best in the business! This bag is a replacement for a twenty year old B & R that was cut open by TSA. While B & R offered to repair free of charge, they went one step further and provided a new one at a very generous discount. The only improvement would be to have motorized robotics, so that the bag could follow you at the airport! Now wouldn't that be something?

By John G, on 1/18/2017

This luggage is well beyond my expectations. B&R provided me an excellent offer to upgrade from my prior bag that developed a crack in plastic. B&R is the very best!!!

By Virginia Traveler, on 1/18/2017

I bought this to replace a previous B&R piece that I had for many years - extremely happy with the quality overall. Unfortunately they made a major case - formerly there was a pull out garment hanger that somehow magically kept my suits from wrinkling. I could easily take it out and hang on arrival. Now the new garment section is fixed - and my suits look like they've been slept in. I've actually put this one in storage and have gone back to my old bag ...

By Derek L., on 1/18/2017