Dear Briggs & Riley Family,
We believe every company has a culture with values and beliefs that stand as the foundation to how they work together and treat each other. As a 3rd generation, privately owned, family business, the word "family" means a lot to us.
In light of current events, our Briggs & Riley team, along with our parent company US Luggage and our sister company Solo NY, want to take a moment to extend our best wishes for safety to our global community. We are taking the necessary precautions of working from home, following social distancing protocols, and taking the extra steps to safeguard the health of our team and our community. During this time, our commitment to you will still remain at the utmost importance. Our call center is open to answer any of your questions, we have a system in place to assist with your repairs, and we will still be available digitally at briggs-riley.com, should you need a bag for that future trip you are dreaming of.
As a community, I encourage each of you to take care of yourselves and your loved ones and to be compassionate to one another. When the time is right, both the Briggs & Riley and the Solo NY teams are looking forward to sharing your travel and expedition journeys with you. We're all in this together.
CEO of Briggs & Riley