No Luggage Left Behind

Briggs & Riley's Tribute to Luggage in Need of Repairs

Over 1.7 million luggage victims had to cope with the nightmare of having
a lost or damaged bag in 2012, even though new data from the
Department of Transportation shows bags are less likely
to be lost or damaged today than last year.

Briggs & Riley's repair centers see what really happens to luggage
behind closed doors — and are now passing the proof on to you.

Think your luggage needs a self-defense class?
How about an unconditional lifetime guarantee instead:
Briggs & Riley's Simple as that® lifetime performance guarantee offers
the industry's only unconditional warranty.

No loopholes. No fine print.

Chew toy?

Who knew those security dogs needed a chew toy?
Briggs & Riley repair team to the rescue!

Hibachi Barbecue lunch day...

Hibachi barbecue lunch day
for the baggage handlers.

This customer didn't have to
explain the cookout...

Briggs & Riley's Simple as that® warranty
fixed the situation - hold the smoke!

Damaged bag

Another badly damaged bag.

(Not a Briggs & Riley)

photo source:


Tornadoes in the baggage room are rare, but it can happen!

Briggs & Riley has the industry's only
unconditional lifetime performance guarantee.

Make sure to research warranty coverage and read any
fine print before buying your next piece of luggage!
Unless of course it's a Briggs & Riley...

Another baggage disaster!

Another baggage disaster!

(Not a Briggs & Riley)

photo source:

Handle with care

"Handle with care" takes a new meaning.

A road warrior drove from the airport to a
nearby Briggs & Riley repair center—his
bag was fixed while he waited and was
back on the road in 15 minutes.

A guitar wouldn't fit in there...

Good thing you didn't try to

pack a guitar in here...

Needs some tuning

... or it would need some serious

If your Briggs & Riley bag is ever broken or
damaged, even if it was caused by an airline,
it will be repaired for free, for life.

(This piece of luggage eventually went on
smoothly to its island destination where
piña coladas were waiting after being repaired
hassle-free by Briggs & Riley.)

Needs some tuning

This bag was blitzed...

(Not a Briggs & Riley)

photo source:

Thanks to Briggs & Riley's insatiable desire to deliver only the highest level of service,
they have created the most consumer-friendly guarantee in the luggage industry.

If your Briggs & Riley bag is ever broken or damaged,
even if it was caused by an airline, it will be repaired free of charge.

Click here to purchase a piece that will last a lifetime.

If you've had a luggage horror story and want the chance
to be saved by a piece of Briggs & Riley luggage,
send in your photo and short story to:

Winners will be selected quarterly throughout the year.