If your Briggs & Riley bag is ever broken or damaged, even if it was caused by an airline,
we will repair it free of charge – Simple as that!
Here’s how the Briggs & Riley Simple as That® guarantee works:
A. Simple bag repairs
– you can send or bring your bag to a local Authorized Repair Center
. No repair number is needed. Please note that you are responsible for any freight charges incurred when shipping your bag to an authorized repair center.
B. Badly damaged bags –
we recommend sending them directly to Briggs & Riley at one of our Official Company Repair Centers.
Our Simple as That®
guarantee will cover the repair of all functional aspects of your Briggs & Riley bag for life.
You see, to us, the phrase “lifetime guarantee” is more than just a marketing strategy.
It’s a sign of our integrity.