Standard Return Policy
Due to our automated ordering and shipping processes, online transactions cannot be canceled.
If you are not completely satisfied with your purchase from Briggs & Riley Online, you may return any unused merchandise with the original hangtags attached, for a prompt refund within 30 days of receipt of product.
Your credit card will be credited for the price of the product and any taxes when we have received and validated your returned item. A $20 restock fee will be deducted from your credit if your product is monogrammed. Please note that credit card companies vary on the time it takes for credit to appear on their customer’s records. Please allow one to two billing cycles for the refund to appear on your statement.
Return shipping is free.
If you purchased your item from another retail store or website, please process your return directly through that retailer. Our return link below is for briggs-riley.com orders only.
*If you are returning more than one item from your order, you must process each return request individually. Each item should be shipped separately and use unique shipping labels provided when you complete each return authorization.
We are unable to offer refunds for donations.
International Return Policy
All international orders are considered final. No returns will be permitted.