Return Policy
For over 30 years, we’ve dedicated ourselves to unrivalled craftsmanship to match your passion for travel. We stand behind every product we make, which is why we offer returns on unused merchandise within 30 days.
If you are not completely satisfied with your purchase from briggs-riley.com, you may return any eligible unused merchandise that has the original hangtags attached within 30 days of receipt. International orders, Repair Kits, and E-gift Cards are not eligible for return. If your product is monogrammed, please note that a $20 restock fee will be deducted from your refund.
If you are returning more than one item from your order, you must submit each return request individually. Each item should be shipped separately, and use the unique shipping label provided.
Refunds will be initiated to your original form of payment after your return has been inspected and approved.
Return shipping is free for US customers.
FAQs
If you wish to exchange a product, please return the original item by initiating a return: https://www.briggs-riley.com/apps/returns. You can then place a new order for the item you desire.
We currently do not accept international returns, we apologize for the inconvenience.
Yes, you can return personalized items. Please note that final sale items cannot be returned. If your product is monogrammed, a $20 restock fee will be deducted from your refund.
If you are returning more than one item from your order, you must submit each return request individually. Each item should be shipped separately, and use the unique shipping label provided.