Returns

WHAT IS THE BRIGGS & RILEY RETURN POLICY?

STANDARD RETURN POLICY

Due to our automated ordering and shipping processes, online transactions cannot be canceled.

We are unable to offer returns for monogrammed products and donations.

If you are not completely satisfied with your purchase from Briggs & Riley Online, you may return any unused merchandise with the original hangtags attached, for a prompt refund within 30 days of your order date.

*Extended Holiday Returns - for orders placed from 11/1/22-12/31/22, return requests will be accepted until 2/1/23.

Return shipping is free.

If you purchased your item from another retail store or website, please process your return directly through that retailer. Our return link below is for briggs-riley.com orders only.

*If you are returning more than one item from your order, please process each return request individually.

TO INITIATE THE RETURN PROCESS, PLEASE CLICK HERE

Your credit card will be credited for the price of the bag and any taxes when we have received and processed your returned item. Please allow 7-10 business days for your return to be processed once received. Please note that credit card companies vary on the time it takes for credit to appear on their customer’s records. Please allow one to two billing cycles for the refund to appear on your statement.

INTERNATIONAL RETURNS

All international orders are considered final. No returns will be permitted.