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Does your bag need a little extra TLC?

Send it to one of our company repair centers, simply fill out the below form below to obtain an RA number. You’ll be given an RA number immediately, as well as the address to ship your bag.

We suggest you:

  • Create one (1) RA per bag.
  • Print two copies of your RA confirmation page. Retain one for your own records, and include one with the Briggs & Riley bag you’ll be sending in.
  • Write the RA number clearly on the outside of the carton.
  • Do not ship un-boxed bags.

We ask you please allow approximately 4 weeks for the repair and return of your bag. You are responsible for the cost of shipping your bag to us, however we will return the favor and ship your bag back to you free of charge.

Let's fix it!

Product Information*Required

Your Information We do not ship to P.O. boxes.

  • Used for confirmation email

  • I've read and understand the terms and conditions.