Three Fast & Easy Repair Options

That will ensure your bag lasts a lifetime... We stand behind our lifetime guarantee, so that’s why we offer you a variety of convenient repair options, so you and your bag can get back on the road.

Find more information on how you can use a self-repair kit, find an authorized repair center, or ship your bag to us for some TLC:

Do-It-Yourself

Take the repair into your own hands. We offer DIY repair kits to help you save on time and avoid freight cost.

View Repair Kits

Global Repair Network

Send or bring your bag to a local Authorized Repair Center. They are located throughout the world.

Find a Repair Center

B&R Repair Center

Revitalize your bag with us! For major repairs, choose our corporate repair center. Exclusive to US clients.

Send in Your Bag
Briggs & Riley Official Repair Center

If you are in the Hauppauge, NY area and would prefer to drop off your bag for repair, first submit your repair request here. Then, please bring your bag and your printed repair form to our facility at 400 Wireless Blvd, Hauppauge, NY 11788. Please use the door at the east side of the building (when facing the front of the building, on the right side). A team member will be happy to accept your bag and paperwork here.

BRIGGS & RILEY TRAVELWARE

400 Wireless Blvd.
Hauppauge, NY 11788

877-745-3978

Hours of Operation M-F 9:00am to 4:00pm EST