Three Fast & Easy Repair Options
That will ensure your bag lasts a lifetime... We stand behind our unconditional lifetime guarantee, so that’s why we offer you a variety of convenient repair options, so you and your bag can get back on the road.
Find more information on how you can use a self-repair kit, find an authorized repair center, or ship your bag to us for some TLC:
Do-It-Yourself
Take the repair into your own hands. we offer DIY repair kits to help you save on time and avoid freight cost.
Global Repair Network
Send or bring your bag to a local Authorized Repair Center. They are located throughout the world.
B&R Repair Center
We'll repair or replace damaged parts with the closest matching part or component and color.
If you are in the Hauppauge, NY area and would prefer to drop off your bag for repair, first submit your repair request here. Then, please bring your bag and your printed repair form to our facility at 400 Wireless Blvd, Hauppauge, NY 11788. Please use the door at the east side of the building (when facing the front of the building, on the right side). A team member will be happy to accept your bag and paperwork here.
BRIGGS & RILEY TRAVELWARE
400 Wireless Blvd.
Hauppauge, NY 11788
877-745-3978
Hours of Operation M-F 9:00am to 4:00pm EST
