Review topics: ["size","strap","weight","problem","color","material","design","feels","quality","looks","piece","service","bag","luggage","carry","space","suitcase","case","mechanism","trip","wheels","interior","carry-on","compartments","compression system","warranty","features","side","charge","functionality"].
Reviews
2nd purchase for the color
"Five years ago, I switched to a heavy travel role helping companies with safety and ergonomics. A veteran "travel warrior" friend told me to buy Briggs & Riley. They were right. My first blue Sympatico lasted five years of grueling, multi-site travel and was so good, still in great condition I just handed it down to my partner. I bought a second one in Plum for the color (honestly) and I noticed a few upgrades: More Luxurious Feel: The materials feel noticeably more premium. Smarter Layout: The interior separator now secures to one panel rather than being a two-part system. Both work, this one is better. Smoother Expansion: I didn’t think their compression-expansion system could get better, and idk how but it is. My job brings exhausting early mornings and late nights. When I'm packing, B&R Sympatico is doing all the work, I just show up. Love it!"
— Karen C. (5/5)
Very Happy with both purchases
"I bought a mid size suitcase for overseas travel, with my initials stamped on it, I am extremly happy with both suitcase and personal stamp so ordered a carry on expendable which I am also extremly happy with, will be using Briggs and Riley for all future luggage needs, also was delivered to Australia perfectly."
— Joey R. (5/5)
Great bag - just what I wanted!
"While I haven't had the chance to use my new luggage yet, I do love the look and feel of the bag so far. From previous experience, I can tell that the bag is the right size for my needs and I love the added functionality of the built-in compression device. It is the perfect sized carry on with a stylish look and sturdy material. I am so happy with my purchase!"
— Michael H. (5/5)
Our second one. Excellent interior,
"Our second one. Excellent interior, love the exterior. Would recommend."
— Heather S. (5/5)
First use, but not the last
"Received the Essential 22" carry on spinner in green, in time for a trip to Portugal. This carry on moved smoothly through the airports and on the cobblestones in Porto, Coimbra and Lisbon. It's tough and rugged, had no issue checking the suitcase for an early boarding pass since it's so well built. I also liked the zippered compartments inside that held all the smaller essentials. Packed 2 pr of jeans, 5 tees, 2 long sleeved shirts and pj's, as well as socks and underwear, with a little room to spare for souvenirs. Very pleased with my purchase."
— Joan F. (5/5)
Quality dropped
"I have one of these purchased in 2022, and I just bought one for my husband in 2026. I also have other Briggs and Riley suitcases that have lasted for many many years and been repaired. Unfortunately the new one is terrible quality. The hard shell is very thin now and dents when pressing to compress the suitcase. The compression mechanism pops open very easily (not from stuff in the suitcase pressing the button). We had a down jacket in the suitcase and the compression mechanism kept failing so the suitcase kept expanding. I do not recommend buying this model until an updated version is released."
— Julia T. (2/5)
I love the size, perfect
"I love the size, perfect for carry-on. But… not the same red tone as my other red Briggs & Riley suitcase bought a couple of years ago 🙁"
— Lyne P. (4/5)
Great Suit Case
"The Briggs & Riley Essential 22” Carry-On Spinner is an outstanding carry-on and quickly became my go-to suitcase. The spinner wheels are incredibly smooth and make navigating busy airports effortless — it glides right alongside you without any strain. Even when fully packed, it remains easy to maneuver. The build quality is excellent, with durable materials that feel built to handle years of travel. The interior is thoughtfully designed with great organization and a compression system that helps maximize space while keeping everything secure. It’s also perfectly sized for overhead bins, making it ideal for frequent travelers. The handle is sturdy, the zippers are high quality, and every detail feels premium. On top of that, Briggs & Riley’s customer service has been fantastic, which adds even more confidence in the purchase. Overall, this is a top-tier carry-on that combines durability, smooth mobility, and smart design. I highly recommend it to anyone looking for a reliable and high-quality spinner suitcase."
— Heath G. (5/5)
Small but nice!!
"Excited to use this bag on an upcoming trip. . thoughtfully designed. . this piece of luggage will enhance my ability to do more with less!"
— Frederika F. (5/5)
Love it!
"So I bought a burgundy bag 5-6 years ago. And I have never been a hard sided luggage person. But, this one caught my eye, and I love it! It’s just as effective as my old bag, but with the hard sides, I look forward to using it on some upcoming trips where I know even my carryon luggage will be handled and could use some extra hard protection."
— Samantha K. (5/5)
